Unrivalled Security: Your Financial Protection with Earth Trip

The Earth Trip Guarantee: 100% Financial Peace of Mind

At Earth Trip, we understand that commissioning a luxury journey requires absolute trust. We believe that your peace of mind is just as important as the destination itself. As a premier UK-based specialist, we provide the highest level of financial protection available in the travel industry today.

When you book with us, every penny of your payment is 100% protected. This is not merely a policy; it is a foundational commitment to our clients, backed by the most robust financial structures in the United Kingdom.

The Travel Trust Association (TTA) Distinction

Earth Trip is a proud member of the Travel Trust Association (TTA). This membership provides a level of security that exceeds standard industry requirements.

The Trust Account Model

Unlike many larger corporate travel agencies that use client funds for day-to-day operations, the TTA model is built on absolute transparency.

• Secure Funds: Your money is placed into a specially designated Trust Account.

• Independent Supervision: These funds are supervised by an independent trustee who is a qualified accountant or solicitor.

• Direct Protection: Your payment remains in the trust account and is only released to pay for your specific travel arrangements. This ensures that your money is always safe and accounted for until your journey is complete.

The TTA Financial Guarantee

In addition to the Trust Account, the TTA provides a financial guarantee of up to £11,000 per passenger. Should any financial complication arise, the TTA will ensure you are either fully refunded or that your journey continues as planned.

Recognised Excellence & Professional Authority

Our commitment to security is reflected in our standing as one of the UK’s most respected destination specialists.

• 4.9/5 Trustpilot Authority: With an Excellent 4.9/5 rating, Earth Trip is officially recognised as a leader in client satisfaction. Our clients frequently cite the seamlessness and security of their booking experience as a primary reason for their high praise.

• Award-Winning Integrity: Voted Silver for Sub-Saharan Africa and Bronze for the Indian Ocean at the 2025 British Travel Awards, our reputation is built on a decade of reliable, ethical, and secure service.

Essential Travel Safeguards

ATOL Protection

Where your journey involves a flight, Earth Trip ensures your arrangements are protected under the ATOL (Air Travel Organiser’s Licence) scheme. This government-backed protection ensures you are never stranded abroad and that your money is secure in the event of airline or operator failure.

Our customers have the assurance of 100% financial protection thanks to our membership with the Travel Trust Association. Every penny that you pay Earth Trip (formally Polanka Travel) is protected by the Travel Trust Membership number TTA Q059X. Travel Trust Association is equivalent to other travel associations like ABTA.

Compulsory Travel Insurance

To ensure your personal protection remains as robust as your financial security, comprehensive travel insurance is a mandatory requirement for all Earth Trip travellers. We recommend activating your policy at the time of booking to protect against unforeseen cancellations or medical emergencies.

Why Choose the Specialist Model?

By choosing Earth Trip, you are choosing a director-led company that prioritises human connection and financial integrity over mass-market volume. We have personally vetted every property and private chauffeur-specialist in our portfolio, ensuring that the quality of your experience matches the security of your investment.

 Commission Your Secure Journey Today